Welcome to the website of Weet Waar Je Koopt (‘Know Where To Buy’, also WWJK), the platform to use to read about safely buying tickets for concerts, festivals, sports events, theatre shows and comedy shows. Many events are incredibly popular and sell out faster and faster. As a result, many unofficial presale outlets want to get a piece of the pie and therefore sell secondary tickets. Unfortunately, these tickets are not always valid, and prices are often much too high.
If you want to be sure your ticket is valid and you pay the right price, please pay attention:
- When buying a ticket, always (!) visit the official website of the organiser, location, event or artist. There, you’ll find a link to the official presale outlet. Most tickets to events in The Netherlands are sold by Eventim, Ticketmaster, NTK or ticket systems such as Paylogic, CM.com, GUTS tickets, Eventix, and Stager;
- If an event is sold out, see our tips here or view the offers at safe ticket marketplaces by Ticketmaster and Eventim (fanSALE). TicketSwap also provides a secure environment through SecureSwap, but watch out: concerts by MOJO, Friendly Fire, Greenhouse Talent, Par-T or tickets originally sold via Ticketmaster and Eventim are not guaranteed at TicketSwap. Which means you run the risk of being refused entry at the event;
- If you are having doubts about a sales outlet, first check the police website to see whether there are existing reports of fraud;
- If you get scammed, ask the selling party for a refund right away by letter or e-mail. If they don’t respond, report it to the police. It is important to always report a company that swindled you with the Autoriteit Consument en Markt (Authority for Consumer and Market/ACM). The ACM can take action if a law has been broken;
- Have you been scammed and did you pay the fraudulent party by bank? Ask your bank for their details. Read about how this works and how you might get your money back on the website of the Consumentenbond (Consumers Association).
If you search for tickets on Google, always check if you land on the right website and don’t just click on the first provider! And after buying a ticket, never publish it anywhere with a visible barcode, as frauds might use that barcode to gain entry to the event.